ObjectPrint Questions and Answers

Q: How to stop or pause control of printers
A: The ObjectPrint runs as a Windows service when installed on Windows, and it can be stopped paused using the Services control panel:
• Browse to Service within your Control Panel -> Administrative Tools.
• Find the service name ObjectPrint and Right-click on the service.
• Select the option you want to perform (e.g. Stop/Start/Restart).
 

Q: How to control remote print server/workstation
A: ObjectPrint can track and control printing for shared and local printers on the remote print server/workstation with ObjectPrint installed software.
On the remote print server/workstation:
• Right click on the ObjectPrint Log folder ("C:\Program Files\Fitosoft\ObjectPrint\Log") and select the "Sharing" menu item.
• Setting security on a folder before you share it. Select the users or groups you want to have full access to the ObjectPrint Log folder from the dropdown box in the File sharing window.
• In the folder's properties, click Share this folder.
On the local print server/workstation:
• Start ObjectPrint Explorer.
• Click File -> ObectPrint Servers... and select remote print server and shared ObjectPrint Log folder.
To remove ObjectPrint server, right-click a name of server, and then click Remove from Navigator.
More: How to Share Files and Folders Over a Network for Workgroups in Windows 2000, How to configure file sharing in Windows XP.

Q: How to backup ObjectPrint data
A:
• Start ObjectPrint Explorer.
• Select Settings on the Navigator and then select General tab.
• Click Backup button to backup or click Restore to restore ObjectPrint data files .
  or
A: You can manually back up ObjectPrint data. To back up the whole contents of the ObjectPrint:
• Start ObjectPrint Explorer.
• Select Settings on the Navigator and then select General tab.
• Click Open button to open ObjectPrint Log path.
• In Windows Explorer, choose all '*.db' and '*.log' files that you want to save, and then select the Copy To Folder to backup data files. 

Q: Which port number does ObjectPrint Client use?
A: It uses the port 1560 (TCP). That port must be accessible from the Internet on the machine running ObjectPrint Client. ObjectPrint Clients can also connect to ObjectPrint Server using named pipes (\\.\pipe\objprn23).

Q: Does ObjectPrint Client support multiple languages?
A: ObjectPrint Client actually does support multilingual interface. The language support stands upon a text file in the *.ini format. If the language you are looking for is not yet available, you can easily add a new language file yourself. If you want to create your own language file, copy the english.ini file to a new file with a name like german.ini or french.ini and then edit the new file.

 

If you have any questions, please send email to support@fitosoft.com.